Ps4 download wont save to hard drive

Otherwise, you need to FULL format the external hard drive as it might undergo some critical bad sectors that must be fixed. Hello I plugged it into a pc and nothing popped up. So if it is the external drive then how hard is it to get memory moved off the broken one to the new one?? I suggest you pull out the hard drive from its old enclosure and connect it internally to your PC to check whether it works or not.

Did you ever figure out how to fix this? I am having the same issue and nothing seems to be working. Hello my segate HHD 1 terabyte is saying it is on while plugged in my PS4 but it is saying nothing is plugged in because my games will not open saying i need it be plug it in.

It works on my laptop perfectly. I am basicly saying it wont register i think. Then, while connected, restart your PS4 and it shall be recognized then. My external hard drive is a Seagate 4tb I just did the 6. There is a serious conflict in the PS4 system that causes the problem. The only thing you can do now is to initialize PS4, then after the completion of the process, go directly update to the latest version. Have no idea what happened. I got my hdd and it worked great for awhile. I unplugged it for a few weeks.

Reformatted 5 or 6 times nothing. When you leave a mechanical hard drive for so long without any use, this sometimes happens, especially if it was subjected to a magnetic field caused by other electric devices.

Usually a FULL format not quick is supposed to fix this issue, and I think you were only doing quick format all the time.

Please view this article to find a detailed answer. My 2 tb hdd was working fine then one day my ps4 says it doesnt work that the hdd needs to be usb 3. You may need to full initialize the PS4 in order to rid of that problem. I am guessing that because, according to my knowledge, this trick has solved lots of problems in this regard. One day i was playing my ps4 with external harddrive plugged in then the next day i went to play my ps4 and the ps4 said cant use this external harddrive it needs to be usb 3.

In most cases only a full initialize of PS4 will fix that issue. It looks like he UNplugged the playstation was on. Once you turn the playstation back on, it will scan for problems and attempt to fix things.

I had my seagate HDD just stop working. I have a hard drive that use to work now is say its not usb 3. Is it configured with USB 3. If it is USB 2. Read more here. I bought a new seagate 2tb drive, but when I plugged it in, it said no usb connected?

I restarted the ps4 but still the same? Ok so system is updated, it is plugged in to the usb slot and checked it on pc, seemed ok! So I waited awhile and finally the ps4 told me the usb was not compatible…but it should be? Usb 3. If it shows the capacity in that huge number, then surely this is a defective drive my friend.

You can do one step though. My external hard drive has worked perfectly. I installed some games on it and saved game data. To install this application on another storage device, first delete it, and then download it again or insert the disc for it. The USB slots are working fine, the light on the hard drive is on, controller charging cord works fine. Most probably it is a bad sector due to the wrongly use of the drive.

First of all, connect your external hard drive to a computer and ensure it is working fine by by getting recognized on the computer.

If it works but have some errors, go and perform Check Disk on it. Confused as to why this has happened all of a sudden because I use my ps4 every day and hardly ever disconnect the external HD. You better connect it to a PC, and perform an error checking function, this will hopefully help immensely.

I upgraded to 7. I have tried connecting it to my sons ps4 and the drive is fine. I have tried everything other than a full rebuild, is there a better fix?

Gone through the whole process of new drive installation and at the point of plugging my old drive into the ps4 in hopes of using backup and restore data saved back to the old drive from PC to recover all my applications.

PS4 insists I format the drive to make it suitable for extended storage when I try to locate restore data on it. Thing is the drive was formatted in exFAT on the computer so I could move the restore data back onto the old drive. User error here. How did I figure it out. I went to restore that backup and saw the new backup but not the old. I then plugged the drive into the computer gain to compare old save -vs new save. Saw the newly saved backup had an extra folder level at the very top.

So I removed the newly saved PS4 folder and newly saved backup then created a new PS4 folder and simply dragged the old backup data into the that thus allowing PS4 to find what it would be looking for during a restore process.

I understand that to use the external drive after the restore has been used from it to update the new 2TB internal that It will require a PS4 format. All is well. Hope everything works smooth for everyone out there doing their upgrade and they remember to take you time and hopefully the answer will show itself. I have approved your comments to let other users who have similar problem learn from them.

Most probably a defective device. PS4 will not allow format. What can I do to fix this? Do you have a USB-Hub based external hard drive? If this is the case, it will never be recognized by PS4. I left everything plugged in all night, nothing was disconnected but there was a message saying that the hd had been disconnected incorrectly. Since then I have not been able to get it to work.

I have switched ports and connected it to a PC that says the device is working properly and restarted the PS4 3 times. I have been using this since January. Any suggestions would be appreciated…. Try to reset your system to default settings and tell me what you get.

Hey, thanks for the speedy reply…just got a chance to reset to default settings and I am still getting the same message that says the USB storage device is not connected. Ok then. Probably a bad sector or a system file error from your external hard drive. Connect your external hard drive to your PC, and perform an error check and let your PC fix all errors on your device.

It still says that there bnb is not a storage device detected…. I already replied to you my friend. I said to perform an error check on the drive. Read my previous reply. Do you have any friend who has a PS4 also? Hi again, sorry for the confusion about your reply yesterday. I assumed the reply would show up in the forum. Your help is very appreciated:- I ran an error check on the HD thru the PC and it came up with no errors detected. I will be out of town.

If you have any other suggestions in the meantime I will be keeping an eye out for them and will let you know when I can try it out on my friends system.

You said you kept your external hard drive connected to your USB for so long then this happened. If my guess is right, then you have to take your console to a technician to replace your USB card. Do one last attempt. Does it work fine or not? After finally getting the system to reboot we had to do a complete factory reset. We had our external hard drive plugged in when the system freaked out. Anyway, like I said we got the system back up and reset.

I am unsure of what to to do. Please help. This problem seems common among users. They all do the same mistake, keeping the external hard drive connected to PS4 for too long which may cause electrical shorts to either the USB card of PS4 or to the external hard drive itself.

If possible, connect your external hard drive to another PS4 and see what it says. This is highly recommended. See if your PS4 will recognize it or not. Okay so the external hard drive was instantly working on our other PS4. Try to do a clean installation of PS4 System software from scratch download the full installation package. But I strongly suggest before you do that to connect any USB storage to your PS4 you can connect your phone to PS4 as some brands can be recognized as storage devices.

Tell me then what you get. Hello, for some reason I unplugged my hard drive from my Ps4 and left it unplugged for about 4 days. After trying again, the light stopped turning on. I tried to plug it into my PC but it does not get recognized either, so I am not able to do a full format.

My Ps4 is up to date and since January my hard drive has been working fine, yet the one time I unplug it it malfunctions. I have a ton of games on the hard drive and do not want to re-purchase as it is expensive enough to have 1. Probably it is the USB bridge in your external hard drive that failed. You can do one thing to identify the real problem. Dismantle your external hard drive and remove its enclosure.

Take the bare hard drive and connect it to a PC internally. Most probably it will work. Hi, i have a seagate 2TB PS4 external storage. I downloaded a game update and after that it crashed.

PS4 crashed, harddrive crashed, i try to connect it to pc but wont connect. Dismantle your external hard drive connect it internally to a PC. If it does not work either, your external HDD is dead. Is there a guide on the dismantle part? And its like a week old since i bought it. Is it really this trash? Just unscrew the external hard drive enclosure and pull the hard drive out. Then connect it internally to a PC to check if it works or not. If this is not possible to you, just take it to a technician and he will check it for you.

And it is not just about the external hard drive itself. Probably it is good, but there was an electrical short occurred when it was connected to your PS4 that caused the whole problem. My PS4 is updated to 5. Used the HD with no issues and was able to copy games with no problems. HD was unplugged for a couple of weeks and when I went to plug it back in I started having issues.

I again plugged in the HD and attempted to format as extended storage and still get the same error message. Any help would be appreciated. A new USB 3. Still stuck. You can do nothing but to wait for a new release of PS4 system software update, as many users are having the same problem as yours.

Is there a way of finding out if Sony is aware of this issue? Thanks again for the help. My Seagate 2 tb external hard drive stopped working when my PS4 froze and I had to unplug cable to reset. I eventually shut down ps4. Unplugged the power to it and let sit for a few minutes off completely. Reboot and plug and and the repair worked.

Hope this helps someone. Thank you for sharing your experience. I have approved your comment in hope it might help someone. I just bought a WD 1 TB passport external drive. Connected to PS4 ok. Formatted ok for extended storage. When I try to move games to it, even just one, it starts then seems to hang for hours making no progress. I did that plus a full slow exFAT format from my pc.

Formatted on the ps4 as extended storage. Game copy makes a lot of progress, then PS4 shuts off. Try to pull out the internal hard drive of PS4 Pro and connect it to a PC, and go diagnose it with error check. If you find nothing, then you have to perform a FULL format.

Because mechanical hard drives decline by time and they need a full format every year or two to restore the lost performance. The light on the seagate is on but it never flashes and both the hard drives had usb 3. Afterwards, connect the external hard drive to your PS4, then restart it.

If the same problem occurs, then most probably it is a hardware failure in your PS4. This was happening to me but I solved it! Plug it in, unplug it do whatever to reset it and it should work. My system is up to date. You must verify first that your external hard drive works well before taking any other step. Try to unplug the PS4 power cord and keep it unplugged for minutes, then turn on PS4 while your external hard drive is attached to it.

Check if this works for you or not. No, it is not possible. Check this article for PS4-compatible 8tb external hard drive options. Hey so my brothers ps4 hdd stopped reading and I put 2 of the old storge and I put my 4tb in and it still said not reading the hdd what should we do?

To make sure about that, try to connect different USB devices to your PS4 and check whether they work or not. Something like a USB flash drive. Once this is confirmed, you need to take it to a technician to fix it. Then, Make sure to update your PS4 system software to the latest version. It may be damaged or malfunctioning which requires that you take it to a technician. I hooked it up to my PS4 original not Pro so there are only the 2 USB ports in the front , formatted the Drive and then proceeded to move all my game files over from the PS4 to the Drive as my PS4 storage was almost full and not running optimally.

I have since removed the Drive and plugged it into my PC, all tests showed that everything is working fine on the Drive. This kind of problem has happened lots to PS4 users. You may have success in resolving it by doing the following:. If not, then.. Also my system software is up to date. As for resetting PS4 system, it will delete all your data.

Or should I still do the Database Rebuild. If not, you probably have a serious issue with the USB connection. This will surely reveal the truth about this issue. Most of the times the USB connection malfunctions because of program conflicts.

So just do these steps and tell me what you get. By the way, you can backup your PS4 hard drive if you connect it to a PC using any cloning software. If you have found it, it means your external hard drive is still working. If it works fine, that means the USB bridge of your external hard drive is malfunctioning and needs a replacement.

While playing the black out beta to black ops 4 my system suddenly crashed. It was not responsive and I had the external 2TB hard drive plugged in. Try to unplug the external hard drive, turn off electricity on PS4 after you shut it down, and finally boot up your PS4.

Tell me whether this fixes it for you or not. Turn off your PS4. Unplug the external hard drive. Does PS4 system recognize it? Oh sorry! I read it Your external hard drive is defective. Probably was subjected to water or high degree of heat.

Take a last step and connect it to a PC. Yes, that means I am right. Your external hard drive is defective my friend and you need to dispose of it. You need either a desktop external hard drive or an external SSD too expensive. So, i was playing Spider-Man and the game crashed, so next thing i do is close the game but the entire system get crashed for a minutes and now ps4 wont reconice my external hard drive what can i do? Oh, this is a dangerous situation. I hope your USB card was not burnt, because this action usually not always happens when a serious hardware failure occurs.

Secondly, connect a USB device e. My PC recognizes my external hard drive and my PS4 usb port works fine i put some screenshoots from the ps4. Ok good. Can you run Check Disk on your external hard drive through your PC? Probably there are some bad sectors on your external HDD that need to be fixed.

Please check all the boxes in the Check Disk screen. If NOT, then yes, it is defective. I recently just bought a seagate 2tb external usb hard drive. If you have properly set up your external hard drive as an extended storage and this message then shows up, then most probably it is an error with the operating system.

Reset PS4 to its factory settings and this should fix your problem. If not, come back and I will suggest some more solutions. Hey, just purchased a Seagate 2T and connected it to my 1st gen PS4. I did this while the 1st disc of the RDR2 was being copied or installed. I restarted the PS4 again and this time, it didnt recognized it anymore. The little blue light is not coming up anymore, although it feels that the drive is working if I touch it.

The light doesnt come up in the PC anymore either. Any thoughts? Hi Rob. We need to perform several tests in order to identify the problem. Do you see your external hard drive there? If you can find it there, the problem is easy to fix. The file system is just corrupted and you need to perform a FULL format not quick in order to fix this problem.

I still have several things for you to try. Hi, I need some advise please. My son took my external HDD Lenovo 3. As you can imagine, I got my external hard drive back and now I cannot access my files from a PC.

Is there a way I can save my data, before doing a full format? You get a data recovery software to recover all your lost data. This article might help you find a good FREE data recovery software that might help.

Hi, so my 1TB external storage randomly stopped working. Also when I go to volumes nothing shoes up about the capacity etc. Then I pressed populate and now my extended storage is beeping like crazy. Can you check again your external hard drive on your PC? Tell me whether it shows up there or not. I got it to work last night, formatted the storage, then tried downloading 2 games.

One of them kept freezing, so I decided to try and delete the game. But my whole system would freeze. My system tells me to format the extended storage, when I go to do so. The FULL format would override the bad sectors and make your hard drive usable again. Try implementing the tip illustrated in my previous comment to you.

Hope this would fix your problem. Try to turn off your PS4 completely shut down , unplug the power cable of PS4, and finally connect the external hard drive via the other USB port. Make sure you connect it tightly and the USB connector is fully crammed inside the port.

Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use. To exclude any potential hard drive errors in this case, you should use some hard drive repair solutions. But if the connected hard drive is damaged, it will not be recognized by your computer as well and you will get the last USB device malfunctioned error message. In this case, you might have to give up the PS4 external hard drive and replace it with a new one.

If the external hard drive is not defective and can be recognized by other PS4 devices and computers, perhaps the problem has something to do with your PS4 itself. It has been reported that external hard drive might fail to work on a PS4 of older version. So, you can try updating the system software to fix PS4 external hard drive not showing up issue. Step 1 : Make sure your PS4 is connected to the Internet and go to the home screen. Step 3 : If any updates are detected, click Next button.

Then, select Update to download the available updated. Step 4 : Select Downloads to install the updates you have downloaded. After updating PS4 system software, you can connect the external hard drive and check if it works on your PS4 properly. In this case, you were able to use the external hard drive on your PS4 without any problems before it stopped working suddenly.

Similar to the Case 1, the PS4 external hard drive might also be defective here. So, you should also troubleshoot hard drive errors and confirm whether you need a replacement for the hard drive at first. If the PS4 hard drive is fine and can work properly on other devices, you can try fixing the issue with the following solutions.

This is an easy and widely-used method to resolve connection issues on PS4. When PS4 external hard drive not recognized issue happens to you, you can:. Step 2 : Disconnect the external hard drive and turn on the PS4 to make it run without any external devices. Now, the external hard drive should be able to work on your PS4. There is a feature named Rebuild Database built in your PS4.

Click the link to know how to fix PS4 external hard drive issues. Download Win Download Mac. Sue Wayne. If it is working there perfectly fine, check the other point s and make sure whether it needed to be replaced at this point itself. As the PS4 system doesn't recognize wireless external hard drives, make sure PS4 external hard drive has a wired connection.

Cross verify that your external hard drive is compatible with PS4 standards. You need to check whether the drive was previously formatted for external storage. PS4 will only recognize one external storage drive at a time Last but not least, you need to check whether you are running the older version of PS4 system software. If yes, update the same to its latest version and recheck the issue whether it is fixed or not.

It is advisable to use another USB port which may act as a resolution, sometimes. Turn off your PS4 using the power button on the front side of the console.

Hold down the power button and listen out for two beeps which will take approximately seven seconds. You will see some options when you turn on the same.

You will see the option to Rebuild Database with the Safe Mode menu. You have to choose Option 5 and press 'X' to initiate the Rebuild Database process. Do not turn the console off during this process as the screen may go black and it will take some hours to rebuild the database depends on the amount of data you have.

You can see that the database has been cleaned once it gets restarted automatically after a couple of hours. If the steps are performed correctly, there won't be any data loss. What it does is it reorganizes your files and cleans up your memory. I use an 8tb external for backups but really only need well under 4tb. Can I partition it and use half for backups from pc and half for PS4? What about Networked Attached Storage? Can I use same disk on another PS4 when I create my account there, so console can check I own content on it?

Why do I have to leave 50gb free on my internal hard drive in order to play games off my external hard drive? What a waste of space. I upgraded to a 1tb hdd while back,I still have my gb,so how do I attach it to use as an external drive? Does the system run slower, hang up or stutter when playing resource heavy games like Destiny and Horizon Zero Dawn?

For fast paced games like BlackOps 4, MW and such, i would transfer all those games to system storage. If I go to my friends house and I want to play a game that is on the usb will the game saves stay or do I have to start a new game? Settings — Application saved data management — Saved data in system storage — Upload to online storage.

No, you need to connect the USB cable directly to your console, not through any external ports or extenders. And yes, it does work perfectly when I connect it to my PC. Googling this gives me a couple of results of people having the same problem with this particular HDD. Does anybody have any ideas? Maybe my specific HDD will be added to the compatibility list in future.

Well y dont you post what external devices work for the ps4 sony its your JOB to do that unless we use the wrong external device and our ps4 goes wrong then its your falt sony. Hopefully have an answer for you soon! Rhys, thanks for trying to answer as many of the questions here as possible. I have a question that you may not know the answer to immediately but it would be great if you could find out and get back to me:.

Will it cause issues having games and their DLC on different drives? If I download new DLC for an old game should I manually copy the installed game to the external drive too, so that everything is on the same drive? Or is the PS4 able to cope with bits of the same game being spread across different media? What happens if I wanna upgrade to PS4 Pro? Can i move the games from my old PS4 to external hdd and then play them on my new console? I have many games and dont want to redownload the whole library.

Does it make any difference in terms of speed if you buy an external drive with seperate power source? I have found an old harddrive that i plugged into a USB3 enclosure and its currently formatting.

So my friend is asking if its possible to copy my games to a hard drive then give it to him to where he can download the games on the hard drive, is this possible? Can I move the games back to a ps4 from the external HDD? I assume so, but I have not seen that specific information. Are the 2 usb ports of my PS4 3. So the new games get installed on the new hard drive, but if you want to play an old game that is downloaded on the internal drive, will the PS4 automatically open it, using both drives, depending on where the games are saved?

Or do you HAVE to move any game you still want to play to the new drive? I just recently bought an 8tb hard drive to go with my ps4 pro, but the capacity shows 8. Anybody have ideas on how I can fix this without having to downgrade to a 6 or 7tb? Even while my HDD is being used? Since adding an external hard drive, disc based games that i had installed on the internal drive wont start. Update: I tried moving two of the installed games to the external drive Horizon and Yakuza 0 but neither would run still.

So far got Yakuza 0 running by deleting the data and reinstalling. Will I need to do this for all of my disk installed games or will this be patched? So today i bought a seagate 3.

I plugges it in and formatted it. I then installed about 30 disc copy games i had deleted of my internal hd awhile ago to save space.

My game saves were still there.